Continuous Quality Improvement

Assessment and evaluation focus on understanding how program systems and services are functioning across the organization.

Candlelight Strategies can support:

• Supporting program self-assessment and internal review processes.

• Helping programs examine systems and practices across service areas.

• Identifying patterns, strengths, and gaps that may not be visible at the center level.

• Helping frame assessment findings in clear, actionable ways.

Action Planning & Implementation

Action and implementation focus on turning insights into realistic, achievable steps that align with program capacity, supporting programs from planning to follow-through.

Candlelight Strategies can support:

• Advising on clear action steps aligned with program priorities.

• Supporting clarification of roles, timelines, and accountability for implementation.

• Helping to align improvement efforts with program capacity.

• Supporting coordination across service areas during implementation.

Informed decision-making supports program leadership in using information and data to guide programs in making intentional choices.

Candlelight Strategies can support:

• Supporting programs to analyze data from multiple sources.

• Advising teams to ask the right questions about what the data are showing.

• Helping leadership teams identify trends, root causes, and areas of focus.

• Strengthening leadership confidence in using information to guide decisions.

Reflection & Course Correction

Reflection and course correction focus on reviewing progress and making adjustments keeping improvement efforts on track.

Candlelight Strategies can support:

• Supporting review of progress on improvement efforts.

• Helping programs identify what is working and where adjustments are needed.

• Advising on responses to barriers and/or implementation challenges.

• Supporting program systems for ongoing learning and continuous improvement.

Informed Decision-Making

Assessment & Evaluation

Continuous Quality Improvement supports programs in using information thoughtfully to strengthen systems, guide decisions, and make adjustments over time.